Enymart
Reducing Friction in End-to-End Logistics Processes
TEAM
UX designer, PM
TIMELINE
PROJECT OVERVIEW
Enymart is a B2B ecommerce website. They specializes in logistics management and escrow services. The objective of this project was to develop a super admin portal that enables comprehensive management of the ecommerce website, offering administrators extensive control and monitoring capabilities.
2023
MY ROLE
UX Designer
COMPANY
47billion
I led the end-to-end design of the entire portal and collaborated with the project manager and senior designer to shape the overall design strategy.
Cluttered navigation and complex workflows in the super admin panel made tasks inefficient and slowed decision-making.
PROBLEM STATEMENT
The super admin panel had cluttered navigation and complex workflows, making task completion inefficient. Poor information architecture and lack of visual hierarchy made key actions and active states hard to identify. This increased cognitive load and slowed down decision-making.
Admin roles
Sam
Superadmin
GOALS
Manage entire portals
Manage other admin roles
Track performances and orders
Create listing and orders
Anand
Marketing Admin
PAINPOINT
Manages client
Approve KYCs
Track performance
Satish
Payment
GOALS
Manage payment status
Manage other admin roles
Track performances and orders
Manage invoices
Monica
Logistics
GOALS
Manage Orders
Manage delivery
Track performances and orders
DESIGN SOLUTION
Dashboard Design: Key performance metrics and UX insights are displayed to help admins monitor and act efficiently.
Prioritized Tasks: Essential tasks are highlighted on the dashboard to streamline workflows.
Restructured Menu: Information is grouped logically so users can find what they need faster and easier.
Order & Payment Status: Status buttons in order and payment lists are emphasized to speed up task completion.
Hi Fidelity
The design vision is to create a user-centric, intuitive, and visually appealing platform for the super admin to efficiently manage and oversee ecommerce operations. It focuses on streamlined workflows and intuitive navigation to enhance productivity and ease of use.
The Enymart SuperAdmin application streamlines logistics, payments, and vendor management to ensure seamless marketplace operations.
Designed to enhance the efficiency of SuperAdmins and internal departments
DASHBOARD
A role-based dashboard surfaces real-time KPIs for logistics, payments, and marketing in a single, centralized view. This reduces cognitive load by allowing administrators to identify operational bottlenecks instantly without navigating multiple tabs.
DASHBOARD -SUPERADMIN
The dashboard is designed to present tailored KPIs for each department, providing teams with clear visuals and actionable tables that highlight priorities across logistics, payments, and vendor management.
DASHBOARD ELEMENTS
Logistics, Superadmin, Payments, Marketing
ORDERS
Orders section allows the super admin to efficiently manage the entire order lifecycle, from initial placement to fulfillment and beyond.
ORDER LISTING
Logistics, Superadmin
The order-to-fulfillment pipeline uses color-coded statuses to help users quickly spot urgent and high-priority orders. This makes the process simpler and faster, reducing effort and improving workflow.
ORDER DETAILS
BIDDING SCREEN
Bidding screen displays offers and demands with their bidding information. When the user clicks on a bid, it expands to reveal additional information about the bidding history.
This screen displays offers and demands with their bidding information.
Superadmin, Payments
BIDDING DETAILS
Marketing team, Superadmin
This section is designed with a user-friendly interface to help admins easily create and edit campaigns, set discounts, and manage privacy settings.
APPLICATION UI
iNVOICES
The invoice section within the admin portal provides a comprehensive overview and management of invoices generated for orders placed on the ecommerce website.
Superadmin, Payments
INVOICE DETAILS
Outcome
Better Oversight: Superadmins can now see all important business data in one place without searching through menus.
Enhanced Data Integrity: Improved administrative accuracy by implementing clear status indicators, preventing costly manual entry errors.
Streamlined Workflow: Improved the table hierarchy so admins can find and edit data without unnecessary searching.
