UNICEF netherlands
NGO website
ROLE
UX Design Intern
At DEPT
My role
I worked with team of UX designers and visual designers to design website for UNICEF Netherlands. I worked on designing wireframes for contact page, FAQs and tracking donation.
Evaluate
I evaluated existing screens to identify usability gaps. Goals of the page were defined. Based on these goals, the wireframes were designed. Key areas of improvement included:
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Cluttered
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Information is overwhelming
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Contact details needs to be emphasized
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Some information are randomly grouped
Contact us
Emphasis was placed on information so that users can find answers to their problems.
Help users find information and answers​
and find contact details
Track package
The Track Package page enables donors to monitor the status of their donations.
Keep them invested in the purpose by allowing them to track the donations
This page allows users to easily monitor the progress of their contributions and fostering a deeper connection to the causes they support.
My learnings
This project gave me valuable experience working for UNICEF. It helped me understand business goals and user goals better. It deepened my understanding of how to balance organizational objectives with real user needs.
