ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
TEAM
UX designers,visual designer, PM
ZEITLEISTE
2 Wochen
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
COMPANY
DEPT
After contributing, donors often felt disconnected due to a lack of ongoing engagement and transparency.
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Users
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Market research
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
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ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Design
ROLLE
By decluttering the support pages, we enabled users to find answers more quickly, significantly reducing the load on customer support. Additionally, we restructured the content hierarchy to improve clarity and make information easier to scan.
Help users find information and answers​
and find contact details
ROLLE
The Track Package page enables donors to monitor the status of their donations. This feature fosters a deeper emotional connection, keeping donors informed and invested in the long-term success of UNICEF’s initiatives.
Keep them invested in the purpose by allowing them to track the donations
This visibility validates the donor's contribution, making them feel like an active partner in UNICEF’s mission.
ROLLE
This project gave me valuable experience working for UNICEF. It helped me understand business goals and user goals better. It deepened my understanding of how to balance organizational objectives with real user needs.
