Story-Neugestaltung
TEAM
UX designer, PM
ZEITLEISTE
2 Wochen
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
ROLLE
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
COMPANY
47billion
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Problem
Solution
The mortgage industry has made significant progress in digitalization, but certain aspects still rely on traditional processes. Online applications and document submission have become common, but other stages of securing a mortgage loan investment may involve manual steps.
The product aimed to empower investors, mortgage administrators, and brokers with a user-friendly platform that promotes transparency, improves collaboration, and reduces the time and effort required to secure mortgage investments. This digital solution sought to simplify and expedite tasks such as document management, communication, and decision-making, ultimately enhancing the efficiency and effectiveness of the negotiation process.
Design Sprint
We conducted design sprints in collaboration with the client to define the product's goals and understand the roles and interactions of various stakeholders within the mortgage investment industry. Through these sprints, we identified the specific objectives of the product and gained insights into the needs and expectations of investors, mortgage administrators, and brokers. The design sprints fostered a collaborative environment where we gathered feedback and refined our understanding of stakeholders' goals. This iterative process ensured that the final product effectively addressed their challenges, streamlined workflows, and improved their overall experience in the mortgage investment industry.
We identified the following roles and their goals.
Low-Fidelity-Wireframes
We developed the information architecture for the mortgage product with a focus on usability and clarity. Through thorough analysis of user needs and business requirements, we created an intuitive structure for the product's content and functionality.
This is Information architecture for Mortgage Admin.
Low fidelity wireframes
Hallo Treue
A Blue color theme is chosen for a real estate website because it conveys a sense of harmony, growth, and renewal, which are all essential qualities that homeowners and homebuyers value.
Hi Fidelity
The design language is characterized by clean and modern aesthetics, employing bold typography, vibrant colors, and high-quality imagery. It combines simplicity with a sense of adventure, evoking a welcoming and immersive atmosphere that aligns with their brand identity.
Opportunities are properties which are listed. The layout features an organized grid-style display of properties, accompanied by intuitive filter options for users to refine their search criteria. The design prioritizes visual elements, such as high-quality property images and brief descriptions, to provide users with a quick overview of each listing. Convenient filter options are available, allowing users to refine their search based on specific criteria such as location, price, GDS, and TDS.
ROLLE
The Opportunity detail page is designed with a focus on the "Create Offer" section, which remains fixed even while scrolling, ensuring its prominent visibility to Investors. A concise summary of the property is displayed below the image, providing a quick and informative overview. Tabs are incorporated to allow users to effortlessly navigate to different sections, enabling them to access detailed information about the property, including its location, applicants and opportunity details.
ROLLE
ROLLE
We identified the KPIs with the client. The dashboard allows users to personalize their view and easily track important metrics, such as Investment trend, proposals, and revenue. The seamless integration of data visualization and real-time updates empowers users to make informed decisions and stay on top of their investment portfolio effortlessly.
ROLLE
In this screen all the opportunities where proposal is placed has been displayed.
ROLLE
The chat feature on Proposal detail screen enables users to engage in conversations and negotiate directly, fostering seamless communication throughout the negotiation process. Users can access a comprehensive summary of the opportunity, including relevant details and offer history, which serves as a valuable resource for informed decision-making during negotiations. This feature empowers users to effectively collaborate, discuss terms, and ultimately reach mutually beneficial agreements within the platform.
The users can counter offer within the chat.
ROLLE
Responsible screens for mobile were also designed.
ROLLE
Outcome
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
Forschung, Ideenfindung, Visuals, Prototyping, Design Thinking
